Account Verification That Protects You
Verification exists to keep someone else off your balance. We ask for a photo ID, either your national ID card or passport, plus a selfie and, where the wallet name differs, a short statement linking the two. Send clear photos: full document, all four corners, no glare across the number. Once your file is in, the status bar in your account shows
whether it is waiting, needs a re-upload or is cleared. Payouts and wallet edits stay locked until that bar clears, which is the whole point: the same check that blocks a thief protects your money.
- Photo ID ready — Use your national ID card or passport, flat on a table, both sides captured, with every corner visible and no flash washing out the number.
- Selfie and wallet name — Take a clear selfie in good light, and if your bKash or Nagad wallet sits under a different spelling, add the short statement we ask for.
- Upload from your account — Send the files through the verification panel; each item you add shows its own status line, so you can see what is still open.
- Wait for the bar to clear — When it clears, payouts and wallet changes open up. If something is unreadable, we send a re-upload request rather than closing the case.